Campsite Cancellation Policy "A"
Need to Cancel?
If you need to cancel your CAMPSITE reservation please call 403-845-2145 or email. See specific details below.
*Please note that the CABIN and CAMPSITE cancellation policies are different, and the information below only applies to cancelling CAMPSITES.
Cancellation Policy for CAMPSITES:
1A. Reservations during Peak season (June 15 - September 14): We require 30 days notice to refund your deposit; less the cancellation fee of $20 + tax (per reservation cancelled).
2A. Reservations during Shoulder seasons (March 1 - June 14 & September 15 - October 11 & December 20 - January 2): 2 weeks’ notice (14 days) is required to refund your deposit; less the cancellation fee of $20 + tax (per reservation cancelled).
3A. Reservations during Off Peak seasons (October 12 - December 19 & January 3 - February 29): 2 weeks’ notice (14 days) is required to refund your deposit; less the cancellation fee of $20 + tax (per reservation cancelled).
4A. No refunds will be issued for an early check-out.
5A. If no notice of cancellation is given, or if less than 30 days notice of cancellation is given, a maximum 3 nights stay will be charged.
6A. Changing the name under the reservation is subject to a change fee of $20 + tax. The name of the reservation must match the ID of the guest upon arrival. Reservations booked & changed by a Member do not have to pay the change fee to change the name.
7A. Transferring the deposit to new dates is not permitted. The deposit is permanently attached to this reservation.
8A. Transferring your reservation to someone else: If you can find someone to take over your reservation you must contact us at least 24 hours in advance to make the changes. We will need the replacement person’s Name, Address, Phone number, and Email address. It is up to you to recover the deposit you paid us, from the person taking over your reservation. A change fee of $20 + tax would apply to the person taking over your reservation as we need to confirm their personal information & collect their credit card information.
9A. Need to reduce your CAMPSITE stay? A reduction of days is permitted with 1 week’s notice prior to your current reservation date, maximum 2 nights reduction. A change fee of $20 + tax would apply to members and non-members alike. Guests reducing the number of nights on- or after the start date of their reservation will still be responsible for the total stay amount quoted on this confirmation email (Maximum 3 nights stay will be charged).